Customer Journey: image-51 Customer Journey: image-52
Customer Journey: image-1
The 360° view is the foundation that makes an organization's relationship with customers experiential rather than transactional – the key to long-term customer relationships and positive endorsements.
CX Manager® enables the seamless 360° Customer Journey
  • CX Manager® is the centerpiece of AMERIA’s Connected Experience, providing the world’s only cloud platform that can manage all a company’s digital installations
  • In a worldwide unique way, the platform enables the global and highly scalable distribution of content, data capture and real-time connection of interactive installations
  • Standard interfaces facilitate the connection of the CX Manager® with common software solutions
  • By the integration into, for example, SAP Customer Experience, a unique ecosystem is created: data is aggregated, continuously enhanced through customer actions, and made available across all channels
  • AMERIA offers the missing link to realize the seamless 360° Customer Journey on- and offline
Visit us at the Accenture Customer Experience Center Stuttgart
  •  Together with our partner Accenture Interactive, we design (are shaping the future of) personalized, exciting customer experiences in the automotive industry.
  • Accenture Interactive is a specialist in the development of online and offline configurators for premium vehicles brands. This enables outstanding customer experiences
  • The CX platform provides the basis for bringing customer experiences to life. It also ensures data traceability to deliver relevant content at all times.
  • Experience the seamless 360° Customer Journey using the showcases of Porsche and Daimler at the Accenture CEC Stuttgart as an example.
What's in for B2C?
  • Your customers expect the best shopping experience – both on- and offline
  • Offer personalized, customized offers and services …
  • … any time via all your channels
  • Seamless interaction: Pick up the conversation where it was left off on the previous touchpoint
What's in for B2B?
  • Offer your customers a personalized shopping experience
  • Increase the quality of your strategic sales and marketing campaigns
  • Increase the understanding of your customers and their needs and interests
  • Profit from customer data, the new gold
Get in touch with us!​
AMERIA will use any of the data provided hereunder in accordance with the Privacy Statement

We use cookies as a means of making ongoing optimizations to this website. In making further use of the site, you consent to our use of cookies. For further information, please refer to our data protection policy. If you wish to view our website, please click the "OK" button. You can configure your browser to prevent the storage of cookies. More information