Touchpoints provide customers with a unique experience and generate valuable data the same time
CX Manager® with CX Smart Data serves as central cloud platform
Standard interfaces facilitate integration
Strong partners: SAP & Accenture
The 360° view is the foundation that makes an organization's relationship with customers experiential rather than transactional – the key to long-term customer relationships and positive endorsements.
CX Manager® enables the seamless 360° Customer Journey
CX Manager® is the centerpiece of AMERIA’s Connected Experience, providing the world’s only cloud platform that can manage all a company’s digital installations
In a worldwide unique way, the platform enables the global and highly scalable distribution of content, data capture and real-time connection of interactive installations
Standard interfaces facilitate the connection of the CX Manager® with common software solutions
By the integration into, for example, SAP Customer Experience, a unique ecosystem is created: data is aggregated, continuously enhanced through customer actions, and made available across all channels
AMERIA offers the missing link to realize the seamless 360° Customer Journey on- and offline
Visit us at the Accenture Customer Experience Center Stuttgart
Together with our partner Accenture Interactive, we design (are shaping the future of) personalized, exciting customer experiences in the automotive industry.
Accenture Interactive is a specialist in the development of online and offline configurators for premium vehicles brands. This enables outstanding customer experiences
The CX platform provides the basis for bringing customer experiences to life. It also ensures data traceability to deliver relevant content at all times.
Experience the seamless 360° Customer Journey using the showcases of Porsche and Daimler at the Accenture CEC Stuttgart as an example.
What's in for B2C?
Your customers expect the best shopping experience – both on- and offline
Offer personalized, customized offers and services …
… any time via all your channels
Seamless interaction: Pick up the conversation where it was left off on the previous touchpoint
What's in for B2B?
Offer your customers a personalized shopping experience
Increase the quality of your strategic sales and marketing campaigns
Increase the understanding of your customers and their needs and interests
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