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WHY?
  • A personalized shopping experience for your customers
  • The goal is to increase the quality of your strategic sales and marketing campaigns
  • You acquire a deeper understanding of your customers and their needs and interests
  • Gain customer data, the new gold
WHAT?
  • AMERIA’s solution is the first to generate data in the offline world, so that customer behavior is no longer a black box
  • Our solution merges data from online and offline channels and analyzes it
  • The AMERIA solution interfaces perfectly with third-party software solutions
HOW?
  • Touchpoints provide customers with a unique experience and generate valuable data the same time
  • CX Manager® with CX Smart Data serves as central cloud platform
  • Standard interfaces facilitate integration
  • Strong partners: SAP & Accenture
The 360° view is the foundation that makes an organization's relationship with customers experiential rather than transactional – the key to long-term customer relationships and positive endorsements.
CX Manager® enables the seamless 360° Customer Journey
  • CX Manager® is the centerpiece of AMERIA’s Connected Experience, providing the world’s only cloud platform that can manage all a company’s digital installations
  • In a worldwide unique way, the platform enables the global and highly scalable distribution of content, data capture and real-time connection of interactive installations
  • Standard interfaces facilitate the connection of the CX Manager® with common software solutions
  • By the integration into, for example, SAP Customer Experience, a unique ecosystem is created: data is aggregated, continuously enhanced through customer actions, and made available across all channels
  • AMERIA offers the missing link to realize the seamless 360° Customer Journey on- and offline
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Visit us at the Accenture Customer Experience Center Stuttgart
  •  Together with our partner Accenture Interactive, we design (are shaping the future of) personalized, exciting customer experiences in the automotive industry.
  • Accenture Interactive is a specialist in the development of online and offline configurators for premium vehicles brands. This enables outstanding customer experiences
  • The CX platform provides the basis for bringing customer experiences to life. It also ensures data traceability to deliver relevant content at all times.
  • Experience the seamless 360° Customer Journey using the showcases of Porsche and Daimler at the Accenture CEC Stuttgart as an example.
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What's in for B2C?
  • Your customers expect the best shopping experience – both on- and offline
  • Offer personalized, customized offers and services …
  • … any time via all your channels
  • Seamless interaction: Pick up the conversation where it was left off on the previous touchpoint
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What's in for B2B?
  • Offer your customers a personalized shopping experience
  • Increase the quality of your strategic sales and marketing campaigns
  • Increase the understanding of your customers and their needs and interests
  • Profit from customer data, the new gold
Case Studies ​
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Porsche Center App​
With the Porsche Center App for iOS and Android, Porsche customers receive an app that works worldwide and offers content according to the user's location or the selected Porsche Center
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The Digital Price Tag at Porsche
The Digital Price Tag not only indicates the price on the vehicle, but also enables an extraordinary type of customer interaction in the showroom
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Porsche Lead Generation App​
The application playfully determines the habits and preferences of users on topics such as lifestyle, family, career, hobbies, etc
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Augmented Reality (AR) at Porsche
Thanks to Augmented Reality, Porsche can present its entire range of vehicles even in the smallest spaces - for example in City Showrooms
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Porsche On-Site App​
The Porsche On-Site App is used as an on-site service app for Porsche partners such as hotels, golf clubs, etc.
See more...
Get in touch with us!​
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