Interfaces to third-party software such as SAP Commerce Cloud enable a seamless 360° view of the customer and thus tailor-made customer loyalty
It takes customer-oriented teams in the company to get a 360° view of the customers. All departments need the data collected and analysed in this way in order to respond individually to customer requirements.
Offline Data Generation
In the offline world it is the touchpoints that provide the customer with a unique experience and generate valuable data at the same time
CX Manager® is the central hub for data consolidation and management
Thanks to standard interfaces, offline data can be easily integrated into marketing platforms such as the SAP Commerce Cloud. This is how you complete the seamless 360° view of your customers
Real-time data from the on- and offline worlds enable a customized Omni-Channel experience for customers
BRIDGING DATA SILOS
Bridge data silos and gain consistent customer profiles. These enable you to deliver compelling, personalized experiences to your customers
Get a centralized, simple, and secure data management and orchestration
Achieve a seamless experience for your customers across all channels – and generate more revenue
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