AMERIA - PIONEERING TOMORROW | Connected Experience

Customer Data Generation

Receive customer profiles that are continuously enhanced through customer activities
Collect offline digital data
Gain new insights by combining on- and offline data
Turn leads into customers and customers into loyal fans
Pay per value pricing approach

Touchpoints

Touchpoints give your customers a unique, exciting, personalized experience.
In this way, touchpoints gain valuable data for you
This allows a seamless customer journey on- and offline

360° Customer Journey

Offer a personalized shopping experience
Create more strategic sales & marketing campaigns
Understand your customers and their needs and interests better
Benefit from data, the new gold

AMERIA's Connected Experience Platform provides the missing link to the SAP Commerce Cloud to complete the real offline – online - 360° Customer Journey.

360° CUSTOMER VIEW

Seamless 360° Customer Journey

Customers crave personalization and expect an exciting experience at the point of sale also in the real world
But this experience requires data to understand customer behavior and deliver relevant content at the right time
Online this is already not a problem today. Here you have both: an individual exciting experience for the customer and valuable data for B2B, for example through Google Analytics.

The real world as a black box

But what about in the real world, the offline world? Here, customer behavior has so far been a black box – data is missing and, consequently, the personalized, exciting experience. Until now…
AMERIA closes this gap in the offline world. With our solutions, your customers get a personalized experience in the real world and you receive key data to provide relevant content at the right time

AMERIA connects the worlds

As partners SAP and AMERIA have integrated the CX Manager^® into the SAP Commerce Cloud to enable the seamless 360° Customer Journey online and offline
The Connected Experience platform is highly scalable. It gives you the control you need to digitize the offline world

Visit us at the Accenture Customer Experience Center Stuttgart

Together with our partner Accenture Interactive, we are shaping the future of personalized, exciting customer experiences in the automotive industry
Accenture Interactive is a specialist in the development of online and offline configurators for premium vehicles (brands). This enables outstanding customer experiences
The CX platform provides the basis for bringing customer experiences to life. It also ensures data traceability to deliver relevant content at all times
Experience the seamless 360° Customer Journey using the showcases of Porsche and Daimler at the Accenture CEC Stuttgart as an example

Request an Appointment
for a Live Demo

Request an Appointment for a Live Demo

Case Studies

Porsche Center App

With the Porsche Center App for iOS and Android, Porsche customers receive an app that works worldwide and offers content according to the user's location or the selected Porsche Center

The Digital Price Tag at Porsche

The Digital Price Tag not only indicates the price on the vehicle, but also enables an extraordinary type of customer interaction in the showroom

Porsche Lead Generation App

The application playfully determines the habits and preferences of users on topics such as lifestyle, family, career, hobbies, etc

Augmented Reality (AR) at Porsche

Thanks to Augmented Reality, Porsche can present its entire range of vehicles even in the smallest spaces - for example in City Showrooms

Porsche On-Site App

The Porsche On-Site App is used as an on-site service app for Porsche partners such as hotels, golf clubs, etc.

Any questions?

Which solution can we realize with you?

AMERIA AG

Kirchheimer Weg 4
hip – Gebäude 103
69124 Heidelberg
Germany

Telefon: +49 6221 3521 500
E-Mail: info@ameria.de
https://ameria.de

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