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Customer Data Generation​
  • Receive customer profiles that are continuously enhanced through customer activities
  • Collect offline digital data
  • Gain new insights by combining on- and offline data
  • Turn leads into customers and customers into loyal fans
  • Pay per value pricing approach
Touchpoints​
  • Touchpoints give your customers a unique, exciting, personalized experience.
  • In this way, touchpoints gain valuable data for you
  • This allows a seamless customer journey on- and offline
360° Customer Journey​
  • Offer a personalized shopping experience
  • Create more strategic sales & marketing campaigns
  • Understand your customers and their needs and interests better
  • Benefit from data, the new gold
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AMERIA's Connected Experience Platform provides the missing link to the SAP Commerce Cloud to complete the real offline – online - 360° Customer Journey.
360° CUSTOMER VIEW
Seamless 360° Customer Journey
  • Customers crave personalization and expect an exciting experience at the point of sale also in the real world
  • But this experience requires data to understand customer behavior and deliver relevant content at the right time
  • Online this is already not a problem today. Here you have both: an individual exciting experience for the customer and valuable data for B2B, for example through Google Analytics.
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The real world as a black box
  • But what about in the real world, the offline world? Here, customer behavior has so far been a black box – data is missing and, consequently, the personalized, exciting experience. Until now…
  • AMERIA closes this gap in the offline world. With our solutions, your customers get a personalized experience in the real world and you receive key data to provide relevant content at the right time
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AMERIA connects the worlds
  • As partners SAP and AMERIA have integrated the CX Manager® into the SAP Commerce Cloud to enable the seamless 360° Customer Journey online and offline
  • The Connected Experience platform is highly scalable. It gives you the control you need to digitize the offline world
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Visit us at the Accenture Customer Experience Center Stuttgart
  • Together with our partner Accenture Interactive, we are shaping the future of personalized, exciting customer experiences in the automotive industry
  • Accenture Interactive is a specialist in the development of online and offline configurators for premium vehicles (brands). This enables outstanding customer experiences
  • The CX platform provides the basis for bringing customer experiences to life. It also ensures data traceability to deliver relevant content at all times
  • Experience the seamless 360° Customer Journey using the showcases of Porsche and Daimler at the Accenture CEC Stuttgart as an example
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Request an Appointment
for a Live Demo​
Request an Appointment for a Live Demo



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Case Studies
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Porsche Center App​
With the Porsche Center App for iOS and Android, Porsche customers receive an app that works worldwide and offers content according to the user's location or the selected Porsche Center
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The Digital Price Tag at Porsche
The Digital Price Tag not only indicates the price on the vehicle, but also enables an extraordinary type of customer interaction in the showroom
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Porsche Lead Generation App​
The application playfully determines the habits and preferences of users on topics such as lifestyle, family, career, hobbies, etc
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Augmented Reality (AR) at Porsche
Thanks to Augmented Reality, Porsche can present its entire range of vehicles even in the smallest spaces - for example in City Showrooms
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Porsche On-Site App​
The Porsche On-Site App is used as an on-site service app for Porsche partners such as hotels, golf clubs, etc.
See more...
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