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Customer Data Generation​
  • Receive customer profiles that are continuously enhanced through customer activities
  • Collect offline digital data
  • Gain new insights by combining on- and offline data
  • Turn leads into customers and customers into loyal fans
  • Pay per value pricing approach
Touchpoints​
  • Touchpoints give your customers a unique, exciting, personalized experience.
  • In this way, touchpoints gain valuable data for you
  • This allows a seamless customer journey on- and offline
360° Customer Journey​
  • Offer a personalized shopping experience
  • Create more strategic sales & marketing campaigns
  • Understand your customers and their needs and interests better
  • Benefit from data, the new gold
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AMERIA's Connected Experience Platform provides the missing link to the SAP Commerce Cloud to complete the real offline – online - 360° Customer Journey.
360° CUSTOMER VIEW
Seamless 360° Customer Journey
  • Customers crave personalization and expect an exciting experience at the point of sale also in the real world
  • But this experience requires data to understand customer behavior and deliver relevant content at the right time
  • Online this is already not a problem today. Here you have both: an individual exciting experience for the customer and valuable data for B2B, for example through Google Analytics.
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The real world as a black box
  • But what about in the real world, the offline world? Here, customer behavior has so far been a black box – data is missing and, consequently, the personalized, exciting experience. Until now…
  • AMERIA closes this gap in the offline world. With our solutions, your customers get a personalized experience in the real world and you receive key data to provide relevant content at the right time
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AMERIA connects the worlds
  • As partners SAP and AMERIA have integrated the CX Manager® into the SAP Commerce Cloud to enable the seamless 360° Customer Journey online and offline
  • The Connected Experience platform is highly scalable. It gives you the control you need to digitize the offline world
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Visit us at the Accenture Customer Experience Center Stuttgart
  • Together with our partner Accenture Interactive, we are shaping the future of personalized, exciting customer experiences in the automotive industry
  • Accenture Interactive is a specialist in the development of online and offline configurators for premium vehicles (brands). This enables outstanding customer experiences
  • The CX platform provides the basis for bringing customer experiences to life. It also ensures data traceability to deliver relevant content at all times
  • Experience the seamless 360° Customer Journey using the showcases of Porsche and Daimler at the Accenture CEC Stuttgart as an example
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Request an Appointment
for a Live Demo​
Request an Appointment for a Live Demo



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Case Studies
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Porsche Center App​
With the Porsche Center App for iOS and Android, Porsche customers receive an app that works worldwide and offers content according to the user's location or the selected Porsche Center
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The Digital Price Tag at Porsche
The Digital Price Tag not only indicates the price on the vehicle, but also enables an extraordinary type of customer interaction in the showroom
See more...
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Porsche Lead Generation App​
The application playfully determines the habits and preferences of users on topics such as lifestyle, family, career, hobbies, etc
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Augmented Reality (AR) at Porsche
Thanks to Augmented Reality, Porsche can present its entire range of vehicles even in the smallest spaces - for example in City Showrooms
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Porsche On-Site App​
The Porsche On-Site App is used as an on-site service app for Porsche partners such as hotels, golf clubs, etc.
See more...
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